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  1. Dein Schlaf. Dein Tag. powered by SleepScore.
  2. Support
  3. Troubleshooting

Troubleshooting

  • What smartphones are supported with the app?
  • How do I view, change or cancel my premium subscription?
  • Why should I upgrade to Premium subscription?
  • How is my privacy protected?
  • What if I get a 0 SleepScore in the morning?
  • What if I have periods of no signal in my sleep record?
  • Will air conditioning or an electric fan interfere with the sleep tracking?
  • Do bed covers, pillows or other bedding interfere with the sonar sensor sleep tracking?
  • Do other electronic devices interfere with the sleep tracking?
  • Do television sounds interfere with the app?
  • What can interfere with my sleep recording throughout the night?
  • What happens if I my SleepScore doesn’t seem accurate?
Dein Schlaf. Dein Tag. powered by SleepScore.
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